VayMuon.vn uses Stringee Call API to generate auto debt reminders, reducing the number of personnel in debt reminder up to 70%.
Use cases Auto call / Voice broadcast
Product Stringee Call API
About VayMuon.vn
VayMuon.vn is the first peer-to-peer lending platform in Vietnam.
This is the first time in Vietnam, individuals who have demand for borrowing small loans in a short period of time can register online via mobile phone. Loans are introduced to private investors on VIMO.vn e-wallet, 100% of both principal and interest is disbursed and secured by Vaymuon.vn.
Problems that VayMuon.vn encountered
There are thousands of debts due daily. 1-3 days before debt maturity, VayMuon.vn staff will call the borrower to remind them of the repayment schedule.
With such fast growth, VayMuon.vn needs an automated solution to minimize overloading their employees with reminding debts.
How Stringee helped VayMuon.vn solve this problem?
VayMuon.vn uses Stringee Call API with text-to-speech technology to automatically generate calls to the borrowers, detailing the loan amount, the interest amount and the total amount of money they have to pay
Phone numbers are also changed randomly to assure the highest rates of borrowers phone pick-up.
