Tutorial on how to setup SIP Softphone ( X-lite, Linphone, etc.))

Published 2019-08-02

Step 1: Create a SIP Phone account on Stringee

Use the following API: https://developer.stringee.com/docs/call-rest-api/sip-phone-management

Step 2: Login on SIP Softphone

a. X-Lite:

Setup X-lite

b. Linphone:

Setup Linphone

Developer

How to build Call Center with Stringee Programmable Call Center API (PCC API)

Published 2019-08-19

How to build Call Center with Stringee Programmable Call Center API (PCC API)

Business

Principles of Stringee ACD call routing

Published 2019-08-14

Stringee ACD is a module that handles distributing customers from the queue to agents following certain rules, making sure that customers will be serviced as soon as possible by the most suitable agents.

Business

Stringee IVR system and how it helps automate customer service processes

Published 2019-08-09

Stringee brings a ready-to-use IVR system that can easily be implemented with our Contact Center PCC. Stringee’s IVR system provide all basic IVR features as it interact with callers beforehand in order to determine which route is the best for specific customers ( pre-programmed nodes).

Tutorial on how to setup SIP Softphone ( X-lite, Linphone, etc.))

Step 1: Create a SIP Phone account on Stringee

Step 2: Login on SIP Softphone

Related

How to build Call Center with Stringee Programmable Call Center API (PCC API)

Principles of Stringee ACD call routing

Stringee IVR system and how it helps automate customer service processes