The values of building a calling app for telesales
Improve the quality of consultation
Calls can be recorded and summarized in reports in order to control the quality of consultation, at the same time keeping it easy for agents to contact customers from anywhere using mobile app.
Avoid losing customer’s contact when an employee resigns
The contact list belongs to the business so it can be withdrawn and assigned to another agent at any given time.
Minimize cost
With mobile SIP Trunking solutions from telcos, the cost of calling customers can be reduced up to 60%. Employees from the same business can call each other for free.
How it works
1
Buy a number to set as hotline
Buy a new number on Stringee or install an existing number into Stringee, every SIP Trunking number is supported
2
Install app for employees
Install Stringee Softphone app or integrate our Call API into your business’s existing app.
3
Call customers
Your employees can call customers through the app as well as picking up calls.
4
Reports and Analysis
You can view detailed reports on calls, employees’ activities as well as listening to every call made.
