The values of eKYC
Improve customer experience
New registration process is more convenient for customers (no face-to-face needed), minimizing waiting time.
Transparency - High accuracy
Transparency in transactions, fraud prevention. Authenticating customers quickly and objectively with very high accuracy (more than 98%).
Saving
Help banks and financial institutions save time, money, manpower and increase service quality, improve customer experience..
How the feature works
1
Video Call application
Staff communicate online with customers by video, guide customers through identifying processes (hold ID cards, face movements, sign documents in front of employees via video calls, ...)
2
Combine AI technology
- OCR application helps to identify customer information through textual data on identification documents
- Face Matching: Identify customers’ faces accurately from video calls and paperworks.
3
Record
Recording files are saved to customers' records to help prevent fraud and help check errors.
4
Integrate
Can be integrated quickly into Mobile Apps.
