Improve customer experience

New registration process is more convenient for customers (no face-to-face needed), minimizing waiting time.

Transparency - High accuracy

Transparency in transactions, fraud prevention. Authenticating customers quickly and objectively with very high accuracy (more than 98%).

Saving

Help banks and financial institutions save time, money, manpower and increase service quality, improve customer experience..

How the feature works



1

Video Call application

Staff communicate online with customers by video, guide customers through identifying processes (hold ID cards, face movements, sign documents in front of employees via video calls, ...)


2

Combine AI technology

- OCR application helps to identify customer information through textual data on identification documents

- Face Matching: Identify customers’ faces accurately from video calls and paperworks.


3

Record

Recording files are saved to customers' records to help prevent fraud and help check errors.


4

Integrate

Can be integrated quickly into Mobile Apps.


THE STRINGEE EXPERIENCE

"Quality, Support, Scalability"

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