The values of eKYC
Improve customer experience
New registration process is more convenient for customers (no face-to-face needed), minimizing waiting time.
Transparency - High accuracy
Transparency in transactions, fraud prevention. Authenticating customers quickly and objectively with very high accuracy (more than 98%).
Help banks and financial institutions save time, money, manpower and increase service quality, improve customer experience..
How the feature works
Video Call application
Staff communicate online with customers by video, guide customers through identifying processes (hold ID cards, face movements, sign documents in front of employees via video calls, ...)
Combine AI technology
- OCR application helps to identify customer information through textual data on identification documents
- Face Matching: Identify customers’ faces accurately from video calls and paperworks.
Recording files are saved to customers' records to help prevent fraud and help check errors.
Can be integrated quickly into Mobile Apps.